Process mapping solution sheet

Business process mapping—also called process modelling—is a way of visually representing the work that your business does.

Each step of the work is drawn as a simple shape. This simplicity lets you easily visualise the processes within your business and understand their current complexities.

Mapping your business processes is often the first step to improving them. And by drawing business process maps, you can capture some of the valuable information held in your team's heads.