About us

We are a small business that helps business owners to get what they want out of their businesses.


What we do


We help business owners and managers with the running of their businesses.

We concentrate on operations—on getting things done.

A successful organisation needs a purpose, a strategy and good leadership. But without implementation, it will not achieve anything. We'll find what is holding back your plans, and help you achieve more, with practical solutions.

If you need help with your purpose, strategy or leadership skills, we can recommend a business coach to you.

Purpose | Strategy | Leadership | Execution
People | Process | Technology

We help business owners and managers to make better use of technology.

We use technology to make your life easier.

Every business is made up of people, technology and processes—people using various tools to do work.

We'll help you to use better tools, and better ways of working, in your business—rather than hiring more people.

Why we do it


We believe that businesses are built to serve people. We know we can help business owners—the people, not the faceless corporations—to get more out of their businesses. We help real people to have time for their families, to relax or to feel financially stable.

time for family

Time for family

Save time and energy from running your business, and get a better work/life balance.

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Relax and rest easy

Reduce human-error and say goodbye to worry. Your new intelligent systems will look after it.

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door of opportunity

Seize more opportunities

Never miss an opportunity for business again, with reports and automatic follow-up reminders.

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Plan to retire early

Build a business model that you can pass on to your children or sell to fund your retirement.

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This is our story


We're down-to-earth small business process consultants. We started Middlestone because we want to make a difference. We want to help small businesses to work smarter, and to benefit from the advantages usually only available to larger organisations.

How we started

Middlestone Business Analysis was founded by Terry Hopper.

Terry is a Certified Internal Auditor® and a member of International Institute of Business Analysis and the Chartered Institute of Internal Auditors.  Terry has worked within accountancy, creative and financial services industries.  He has detailed experience of systems integration and process design projects.

Connect with Terry on LinkedIn.

Now Terry is joined by a small, but enthusiastic, team of support staff and an array of technical contacts and contractors.  With access to experts in most fields, together we can achieve anything!

home we started
middlestone evolution

We're evolving. Are you?

We're always developing our services as we identify new problems that small business owners are facing.

As we build our business we're finding new problems to solve. As we solve these problems, we're finding new ways to solve our client's problems. And the process continues.

What can we do for you?

As independent business analysts, we work exclusively with small business owners who want to free themselves from their time-consuming and stressful business routines. We can help you achieve just that, all on a small-business budget!

Our accreditations and partnerships


Here are a few of the certifications that our team have picked up along the way.

What makes us different


We find innovative and practical solutions to enable small business owners like you to save valuable time, reduce stress and never miss an opportunity again!


We're practical

We'll help you in your business, not just talk about it.

We don't just talk theory. We are not "gurus", "sensei" or counsellors. We don't play games. We won't inspire you to find the solution yourself.

We implement tangible, practical solutions for your small business.

We're independent

An outside perspective gives us a clear view of your business.

We'll give you an objective opinion. Being on the outside looking in, we can get a clearer view of where improvements could be found.

We're also not tied to any preferred solution or system. We can recommend solutions that work for you, not just for your suppliers.


We're experienced

We've been there and done that.

We know what it's like to run a small business, we run one too. We also know what works.

When you have a consultation with us it will always be with an experienced process specialist. You won't be lumbered with a junior or trainee who only knows the theory.

Our memberships


We are proud to be members of these business-focused organisations.

Connect with Middlestone today

We work exclusively with smaller business owners and managers who want to create blissfully efficient businesses. We can help you achieve just that, put us to the test!

Legal notices


Middlestone group is based in the South East of England. Our offices are at Suite 165, 80 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YU.

Middlestone Limited is registered in England and Wales • Company registration number 10260057.

Middlestone Business Analysis Limited is registered in England and Wales • Company registration number 10261471.

Registered office 71-75 Shelton Street, London WC2H 9JQ.

Middlestone Business Analysis Limited is registered with the Information Commissioner's Office as a Data Controller under the Data Protection Act. Registration number ZA215091.



References to other companies and their products use trademarks owned by the respective companies and are for reference purposes only.

Certified Internal Auditor and CIA are registered trademarks of The Institute of Internal Auditors, Inc.

"Xero" and "Beautiful Accounting Software" are trademarks of Xero Limited.

PRINCE2® is a registered trade mark of AXELOS Limited. All rights reserved