Services | Business Process Mapping
Having efficient business processes will save you time and money.
This will mean you spend less time training, there are fewer mistakes for you to fix and happier staff.
Processes maps provide a clear way to communicate what needs to be down, so there is no confusion.
If all members of the team can visualise their part in the process, then they can work together to make life easier for the next person down the line.
By visualising the process you can find ways to improve it.
We take a logical, common-sense approach. We know that every business is different. We'll make sure we really get to know your business, and then develop a plan of action just for you.
Often the first step to successfully scaling a business, is to capture all the information held in peoples' heads. This can then be used to train new staff.
We're good at getting that information in to a logical and easy-to-understand format.
We use standard language and simple symbols such as Business Process Model and Notation™ (BPMN™) to record the details of your processes.
We'll talk to you and any other managers to really get to know what they go through.
We shadow front-line staff at their workstations. We find this gives us the best insights.
We document the processes we've seen using best-practice notations.
We work with you to ensure you're getting exactly what you hoped for.
We work exclusively with SME business owners and managers who want to create blissfully efficient businesses. We can help you achieve just that, put us to the test!
If you wanted a one-off business improvement project to save you time, reduce stress in your business and ultimately build a smarter business, then see our process improvement service.