Protect against fraud
Increase customer satisfaction
Improve employee satisfaction
Connect and automate your existing information systems with a custom interface designed just for you by the team at Middlestone Business Analysis. Get your Customer Relationship Management system talking to your stock control, purchasing, credit control, accounting or even payroll software.Or link up your systems with third-party apps or services.
Take advantage of your current packages' API (Application Programming Interfaces), web-services or database connections.Contact us to see how we can help your business.
Feed data from one system to another to save time and eliminate errors. Automatically update your accounts with data from your stock system, for example.
Capture information from external sources, such as Royal Mail® or Companies House to speed up customer on-boarding.
View data from one system in another system e.g. view customers balances in your Customer Relationship Management (CRM) system.
Include location data or integrate with maps to allow your staff to plan their travel between customers.
Link your systems with third-party data, such as credit reference agencies to get an up-to-the-minute view of your customers.
A sophisticated decision engine developed to our clients specific requirements. The system is powered by a Kofax TotalAgility® business process management system and includes a COBOL interface in to an IBM® iSeries® (AS/400) server, as well as a practical web-based user-interface.
A simple interface between the client's back-office system and their credit card terminal. The solution sums up the required invoices, applies surcharges and passes relevant references to the card terminal.