Client story
Our client's cash team spent 75% of their time processing cheques, while cheques only accounted for 7% of all receipts.
We investigated several solutions to reduce the time taken—mainly focusing on reducing manual data entry.
We put together a complete end-to-end process, including CIPRO from Business Systems Ltd—driven by a powerful handwriting recognition system from Burroughs Payment Systems.
The final system scans and reads the cheques—including handwritten amounts—seamlessly passing the bank data and cheque values to the back-office systems.
Cheque processing times reduced by 83%.
The system avoids re-keying, but also, because of its in-built validation system it completely eliminated errors. This reduced queries and complaints, providing a better service to the firm's customers.
Service spotlight
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